We typically respond within 24 hours with a detailed quote and 3D preview.

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Under 24h response

Fastest in Charlotte

3D preview included

See it before we build

5.0 Google rating

Most reviewed in the city

100% online quotes

No in-home visit needed

FAQ

Common Questions

Everything you need to know before getting started.

What services does Dr. Stairs offer?

We specialize in custom staircase design, fabrication, and installation. Our services include full staircase remodels, new construction, railings & banisters, and floating staircases — all handled in-house

Can I get a quote for my stair project?

Yes. Fill out the form on our Contact page or send us photos directly. We'll review your project and deliver a detailed quote with a 3D rendering within 24 hours.

Does Dr. Stairs work on residential and commercial projects?

Yes. We work with homeowners, builders, architects, and commercial clients across the Charlotte area.

What materials are used in stair construction?

We work with hardwood (oak, maple, walnut), glass, metal, cable, and steel. Every material is sourced and finished by our team.

Are the stairs customizable?

100%. Every project is custom-designed to match your home's style, layout, and preferences. You'll approve a 3D rendering before we start.

How long does a typical stair installation take?

Most remodels are completed in 1–3 days. Larger projects like floating staircases or new construction may take longer. We'll provide a clear timeline with your quote.

Do you install attic and spiral staircases?

We do not install attic or spiral staircases. For all other staircase types, feel free to contact us to discuss your project.

Does Dr. Stairs provide warranty on their projects?

Yes. We offer a one-year warranty on products and services. Contact us for specific warranty details on your project.

Can I see examples of Dr. Stairs' previous projects?

Yes. Visit our Gallery page to browse completed projects, or check our Google reviews — we're the most reviewed staircase company in Charlotte.

How can I preview the final design before execution?

Every quote includes a detailed 3D rendering of your staircase. You can review it, request changes, and approve the final design before we cut a single board.

Can Dr. Stairs match an existing stair design in my home?

Yes. We can match existing styles, materials, and finishes to keep your home's look consistent.

What areas does Dr. Stairs serve?

We serve communities across North and South Carolina, including Charlotte, Huntersville, Lake Norman, Concord, Mooresville, Fort Mill, and surrounding areas. Contact us to confirm coverage in your location.

How do I request a quote from Dr. Stairs?

Fill out the form on our Contact page, or call us directly at (919) 579-0757. We typically respond within 24 hours.

Service Area

Proudly Serving Charlotte & Beyond

We work with homeowners and builders across North Carolina and South Carolina

Myers Park

Quail Hollow

South Park

Foxcroft

Eastover